@font-face{font-family:Fraunces;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/1e219c03c996efbd-s.2qo5md4hn_gum.woff2)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Fraunces;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/b35b0dbffda7f2c4-s.1d9rlgtqyj_-l.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Fraunces;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/03bda585a99c6450-s.p.32sris142tqlb.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Fraunces Fallback;src:local(Times New Roman);ascent-override:84.71%;descent-override:22.09%;line-gap-override:0.0%;size-adjust:115.45%}.fraunces_8f8d718c-module__HPcqWW__className{font-family:Fraunces,Fraunces Fallback;font-style:normal}.fraunces_8f8d718c-module__HPcqWW__variable{--font-display:"Fraunces", "Fraunces Fallback"}
@font-face{font-family:Hanken Grotesk;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/91bd2e40df15814e-s.19s5evoqhirey.woff2)format("woff2");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Hanken Grotesk;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/a63431c4ac64ea8b-s.386o_ri1vb0yv.woff2)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Hanken Grotesk;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/8b4ed0a90d903ab5-s.44dak0sams9f0.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Hanken Grotesk;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/c47649aa31f9e140-s.p.3lxpqujs87tck.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Hanken Grotesk Fallback;src:local(Arial);ascent-override:99.07%;descent-override:30.02%;line-gap-override:0.0%;size-adjust:100.94%}.hanken_grotesk_1af633a5-module__9GbOPa__className{font-family:Hanken Grotesk,Hanken Grotesk Fallback;font-style:normal}.hanken_grotesk_1af633a5-module__9GbOPa__variable{--font-sans:"Hanken Grotesk", "Hanken Grotesk Fallback"}
@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:100 800;font-display:swap;src:url(../media/13bf9871fe164e7f-s.2f7nqdagzwx2-.woff2)format("woff2");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:100 800;font-display:swap;src:url(../media/cc545e633e20c56d-s.176arc174-8zp.woff2)format("woff2");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:100 800;font-display:swap;src:url(../media/71b036adf157cdcf-s.0bp8oijd_gu96.woff2)format("woff2");unicode-range:U+370-377,U+37A-37F,U+384-38A,U+38C,U+38E-3A1,U+3A3-3FF}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:100 800;font-display:swap;src:url(../media/89b21bb081cb7469-s.1fby2rem9ngyr.woff2)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:100 800;font-display:swap;src:url(../media/3fe682a82f50d426-s.0vfdmo25voy_0.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:100 800;font-display:swap;src:url(../media/70bc3e132a0a741e-s.p.3t6q91iet4nsy.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:JetBrains Mono Fallback;src:local(Arial);ascent-override:75.79%;descent-override:22.29%;line-gap-override:0.0%;size-adjust:134.59%}.jetbrains_mono_dc177b0e-module__78ed6G__className{font-family:JetBrains Mono,JetBrains Mono Fallback;font-style:normal}.jetbrains_mono_dc177b0e-module__78ed6G__variable{--font-mono:"JetBrains Mono", "JetBrains Mono Fallback"}
:root{--canvas:#f5f5f4;--surface:#fff;--surface-2:#efeff0;--surface-3:#e3e3e5;--ink:#171719;--ink-soft:#3f3f45;--muted:#71717a;--faint:#a1a1aa;--border:#e5e5e7;--border-strong:#d3d3d7;--accent:#18181b;--accent-hover:#343439;--accent-ink:#fff;--accent-tint:#ececee;--accent-tint-2:#dbdbdf;--success:#3f7250;--success-tint:#e7efe9;--warn:#866418;--warn-tint:#f1ead4;--danger:#a83a3a;--danger-tint:#f3dedd;--r-sm:7px;--r:11px;--r-lg:16px;--r-pill:999px;--shadow-sm:0 1px 2px #0000000f;--shadow:0 6px 22px -12px #00000038;--font-display:"Fraunces", Georgia, "Times New Roman", serif;--font-sans:"Hanken Grotesk", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--font-mono:"JetBrains Mono", ui-monospace, SFMono-Regular, Menlo, monospace;--sidebar-w:250px}@media (prefers-color-scheme:dark){:root{--canvas:#0e0e10;--surface:#17171a;--surface-2:#202024;--surface-3:#2a2a2f;--ink:#ededf0;--ink-soft:#c7c7cd;--muted:#8e8e97;--faint:#5c5c64;--border:#29292e;--border-strong:#3a3a41;--accent:#f4f4f5;--accent-hover:#fff;--accent-ink:#17171a;--accent-tint:#232327;--accent-tint-2:#2f2f35;--success:#7fae86;--success-tint:#1f2a22;--warn:#c7a75a;--warn-tint:#2c2716;--danger:#e18b8b;--danger-tint:#2f1e1e;--shadow-sm:0 1px 2px #0006;--shadow:0 8px 26px -14px #000000b3}}*{box-sizing:border-box}html,body{margin:0;padding:0}body{color:var(--ink);background:var(--canvas);font-family:var(--font-sans);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-size:14px;line-height:1.55}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}:focus-visible{outline:2px solid var(--accent);outline-offset:2px;border-radius:4px}h1,h2,h3{font-family:var(--font-display);letter-spacing:-.01em;color:var(--ink);margin:0;font-weight:500;line-height:1.15}p{margin:0 0 1rem}p:last-child{margin-bottom:0}.app{grid-template-columns:var(--sidebar-w) 1fr;min-height:100vh;display:grid}.sidebar{background:var(--surface);border-right:1px solid var(--border);flex-direction:column;align-self:start;gap:1.5rem;height:100vh;padding:1.5rem 1rem;display:flex;position:sticky;top:0}.brand{align-items:center;gap:.7rem;padding:.25rem .5rem;display:flex}.brand-mono{background:var(--accent);width:38px;height:38px;color:var(--accent-ink);font-family:var(--font-display);letter-spacing:.02em;box-shadow:var(--shadow-sm);border-radius:10px;flex-shrink:0;place-items:center;font-size:.8rem;font-weight:600;display:grid}.brand-name{font-family:var(--font-display);color:var(--ink);font-size:1.06rem;font-weight:600;line-height:1.1}.brand-sub{font-family:var(--font-sans);letter-spacing:.14em;text-transform:uppercase;color:var(--muted);margin-top:.12rem;font-size:.68rem;font-weight:600;display:block}.nav{flex-direction:column;gap:.15rem;display:flex}.nav-label{letter-spacing:.13em;text-transform:uppercase;color:var(--faint);margin-bottom:.4rem;padding:0 .7rem;font-size:.65rem;font-weight:700}.nav-link{border-radius:var(--r-sm);color:var(--ink-soft);border:1px solid #0000;align-items:center;gap:.6rem;padding:.5rem .7rem;font-size:.9rem;font-weight:500;transition:background .12s,color .12s;display:flex}.nav-link:hover{background:var(--surface-2);color:var(--ink);text-decoration:none}.nav-link.is-active{background:var(--accent-tint);color:var(--accent);border-color:var(--accent-tint-2);font-weight:600}.nav-ico{stroke:currentColor;stroke-width:1.8px;fill:none;opacity:.9;flex-shrink:0;width:17px;height:17px}.sidebar-foot{border-top:1px solid var(--border);flex-direction:column;gap:.7rem;margin-top:auto;padding-top:1rem;display:flex}.user-chip{flex-direction:column;gap:.05rem;min-width:0;padding:0 .4rem;display:flex}.user-name{color:var(--ink);text-overflow:ellipsis;white-space:nowrap;font-size:.85rem;font-weight:600;overflow:hidden}.user-role{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:.72rem;overflow:hidden}.content{min-width:0}.page{max-width:1760px;margin:0 auto;padding:2.25rem 2.5rem 4rem}.page-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:1rem;margin-bottom:1.5rem;display:flex}.page-title{font-size:1.9rem}.page-titlerow{align-items:center;gap:.7rem;display:flex}.page-sub{color:var(--muted);margin:.35rem 0 0;font-size:.9rem}.page-actions{align-items:center;gap:.5rem;display:flex}.count-chip{font-family:var(--font-mono);color:var(--muted);background:var(--surface-2);border:1px solid var(--border);border-radius:var(--r-pill);padding:.1rem .6rem;font-size:.75rem;font-weight:500;line-height:1.5}button,.btn{font:inherit;cursor:pointer;border:1px solid var(--border-strong);border-radius:var(--r-sm);background:var(--surface);color:var(--ink);padding:.5rem .9rem;font-weight:500;transition:background .12s,border-color .12s,transform 50ms}button:hover,.btn:hover{background:var(--surface-2);border-color:var(--muted)}button:active,.btn:active{transform:translateY(.5px)}button:disabled,.btn:disabled{cursor:not-allowed;opacity:.55}.btn-primary{background:var(--accent);border-color:var(--accent);color:var(--accent-ink);box-shadow:var(--shadow-sm)}.btn-primary:hover{background:var(--accent-hover);border-color:var(--accent-hover)}.btn-ghost{color:var(--muted);background:0 0;border-color:#0000}.btn-ghost:hover{background:var(--surface-2);color:var(--ink);border-color:#0000}.btn-danger{color:var(--danger);background:0 0;border-color:#0000}.btn-danger:hover{background:var(--danger-tint);color:var(--danger);border-color:#0000}.btn-sm{padding:.32rem .65rem;font-size:.8rem}.field{flex-direction:column;gap:.4rem;margin-bottom:1rem;display:flex}label{letter-spacing:.01em;color:var(--ink-soft);font-size:.78rem;font-weight:600}input,textarea{font:inherit;color:var(--ink);border:1px solid var(--border-strong);border-radius:var(--r-sm);background:var(--surface);padding:.55rem .7rem;transition:border-color .12s,box-shadow .12s}input::placeholder,textarea::placeholder{color:var(--faint)}input:focus,textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-tint);outline:none}textarea{resize:vertical;min-height:4.75rem;line-height:1.55}.checkbox-field{flex-direction:row;align-items:center;gap:.55rem}.checkbox-field input{width:1rem;height:1rem;accent-color:var(--accent)}.checkbox-field label{color:var(--ink);font-size:.875rem;font-weight:500}.form-actions{align-items:center;gap:.5rem;display:flex}.panel{border:1px solid var(--border);border-radius:var(--r);background:var(--surface);box-shadow:var(--shadow-sm)}.panel-pad{padding:1.35rem 1.5rem}.card{border:1px solid var(--border);border-radius:var(--r);background:var(--surface);box-shadow:var(--shadow-sm);margin-bottom:1.5rem;padding:1.35rem 1.5rem}.card h2{margin-bottom:1rem;font-size:1.15rem}.note{color:var(--muted);margin:-.5rem 0 1.25rem;font-size:.83rem}.preview-result{margin-top:1rem}.preview-result p:last-child{margin-bottom:0}.table-wrap{border:1px solid var(--border);border-radius:var(--r);background:var(--surface);box-shadow:var(--shadow-sm);overflow-x:auto}table{border-collapse:collapse;width:100%;font-size:.875rem}th,td{text-align:left;border-bottom:1px solid var(--border);white-space:nowrap;padding:.72rem 1rem}th{background:var(--surface-2);color:var(--muted);text-transform:uppercase;letter-spacing:.08em;font-size:.68rem;font-weight:700}td{color:var(--ink-soft)}td.strong{color:var(--ink);font-weight:600}td.mono,.mono{font-family:var(--font-mono);font-variant-numeric:tabular-nums;color:var(--ink);font-size:.82rem}.num{font-family:var(--font-mono);font-variant-numeric:tabular-nums;text-align:right}tbody tr:last-child td{border-bottom:none}tbody tr{transition:background .1s}tbody tr:hover{background:var(--surface-2)}tr.clickable-row{cursor:pointer}tr.row-escalated td:first-child{box-shadow:inset 3px 0 0 var(--danger)}tr.row-escalated{background:color-mix(in srgb, var(--danger-tint) 45%, transparent)}.pill{border-radius:var(--r-pill);white-space:nowrap;text-transform:capitalize;border:1px solid #0000;align-items:center;gap:.4rem;padding:.16rem .6rem;font-size:.75rem;font-weight:600;line-height:1.5;display:inline-flex}.pill-dot{background:currentColor;border-radius:50%;flex-shrink:0;width:.44rem;height:.44rem}.pill--new{color:var(--accent);background:var(--accent-tint);border-color:var(--accent-tint-2)}.pill--won{color:var(--success);background:var(--success-tint)}.pill--warm{color:var(--warn);background:var(--warn-tint)}.pill--lost,.pill--neutral{color:var(--muted);background:var(--surface-3)}.pill--danger{color:var(--danger);background:var(--danger-tint)}.chip{font-family:var(--font-mono);text-transform:uppercase;letter-spacing:.04em;color:var(--muted);background:var(--surface-2);border:1px solid var(--border);border-radius:var(--r-sm);align-items:center;gap:.35rem;padding:.1rem .45rem;font-size:.72rem;font-weight:500;display:inline-flex}.yes{color:var(--success);font-weight:600}.no{color:var(--faint)}.tag{border-radius:var(--r-pill);background:var(--surface-2);border:1px solid var(--border);color:var(--ink-soft);padding:.14rem .55rem;font-size:.74rem;display:inline-block}.error-banner{border-radius:var(--r-sm);background:var(--danger-tint);border:1px solid color-mix(in srgb, var(--danger) 30%, transparent);color:var(--danger);align-items:center;gap:.6rem;margin-bottom:1.25rem;padding:.7rem 1rem;font-size:.85rem;font-weight:500;display:flex}.error-text{color:var(--danger);font-size:.82rem;font-weight:500}.state{text-align:center;border:1px dashed var(--border-strong);border-radius:var(--r);background:var(--surface);padding:3.5rem 1.5rem}.state .btn{margin-top:1.1rem}.state-ico{width:30px;height:30px;stroke:var(--faint);stroke-width:1.6px;fill:none;margin:0 auto .85rem}.state-title{font-family:var(--font-display);color:var(--ink);margin:0 0 .35rem;font-size:1.1rem;font-weight:500}.state-text{color:var(--muted);margin:0;font-size:.875rem}.skeleton{border:1px solid var(--border);border-radius:var(--r);background:var(--surface);box-shadow:var(--shadow-sm);overflow:hidden}.skel-row{border-bottom:1px solid var(--border);background:linear-gradient(90deg, var(--surface) 0%, var(--surface-2) 40%, var(--surface) 80%);background-size:200% 100%;height:46px;animation:1.3s ease-in-out infinite shimmer}.skel-row:first-child{background:var(--surface-2);height:40px}.skel-row:last-child{border-bottom:none}@keyframes shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}@media (prefers-reduced-motion:reduce){.skel-row{animation:none}*{transition:none!important}}.login-page{background:radial-gradient(120% 80% at 50% -10%, var(--accent-tint) 0%, transparent 55%), var(--canvas);place-items:center;min-height:100vh;padding:1.5rem;display:grid}.login-card{border:1px solid var(--border);border-radius:var(--r-lg);background:var(--surface);width:100%;max-width:360px;box-shadow:var(--shadow);padding:2.25rem 2rem}.login-brand{text-align:center;flex-direction:column;align-items:center;gap:.55rem;margin-bottom:1.75rem;display:flex}.login-brand .brand-mono{width:46px;height:46px;font-size:.95rem}.login-title{font-family:var(--font-display);margin:.35rem 0 0;font-size:1.5rem;font-weight:600}.login-sub{letter-spacing:.14em;text-transform:uppercase;color:var(--muted);font-size:.7rem;font-weight:600}.login-foot{text-align:center;color:var(--faint);margin-top:1.4rem;font-size:.76rem}.back{color:var(--muted);align-items:center;gap:.35rem;margin-bottom:1.1rem;font-size:.85rem;font-weight:500;display:inline-flex}.back:hover{color:var(--accent);text-decoration:none}.detail-grid{grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:1.1rem 1.5rem;display:grid}.detail-field{flex-direction:column;gap:.2rem;min-width:0;display:flex}.detail-label{text-transform:uppercase;letter-spacing:.1em;color:var(--faint);font-size:.66rem;font-weight:700}.detail-value{color:var(--ink);overflow-wrap:anywhere;font-size:.9rem}.detail-value--multiline{white-space:pre-line}.escalation-reason{border-top:1px solid var(--border);color:var(--danger);margin-top:1.1rem;padding-top:1rem;font-size:.85rem}.section-label{letter-spacing:.12em;text-transform:uppercase;color:var(--muted);margin:2rem 0 1rem;font-size:.7rem;font-weight:700}.health{border:1px solid var(--border);border-radius:var(--r);box-shadow:var(--shadow-sm);align-items:center;gap:.75rem;margin-bottom:1.5rem;padding:.9rem 1.15rem;display:flex}.health strong{font-size:.92rem;display:block}.health-meta{color:var(--muted);margin-top:.1rem;font-size:.82rem;display:block}.health-dot{border-radius:50%;flex-shrink:0;width:.7rem;height:.7rem}.health--ok{background:var(--success-tint);border-color:color-mix(in srgb, var(--success) 30%, transparent)}.health--ok .health-dot{background:var(--success)}.health--ok strong{color:var(--success)}.health--fail{background:var(--danger-tint);border-color:color-mix(in srgb, var(--danger) 30%, transparent)}.health--fail .health-dot{background:var(--danger)}.health--fail strong{color:var(--danger)}.health--warn{background:var(--warn-tint);border-color:color-mix(in srgb, var(--warn) 30%, transparent)}.health--warn .health-dot{background:var(--warn)}.health--warn strong{color:var(--warn)}.sync-note{color:var(--ink-soft);background:var(--surface-2);border:1px solid var(--border);border-radius:var(--r);align-items:center;gap:.55rem;margin-bottom:1rem;padding:.7rem 1rem;font-size:.85rem;display:flex}.spinner{border:2px solid var(--border-strong);border-top-color:var(--ink);border-radius:50%;flex-shrink:0;width:.85rem;height:.85rem;animation:.7s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}@media (prefers-reduced-motion:reduce){.spinner{animation-duration:2.4s}}.pill .spinner{border-width:1.5px;border-color:#0000 currentColor currentColor;width:.7rem;height:.7rem}.link-btn{font:inherit;color:var(--muted);cursor:pointer;text-underline-offset:2px;white-space:nowrap;background:0 0;border:none;padding:0;font-size:.82rem;text-decoration:underline}.link-btn:hover{color:var(--ink)}.evidence-row>td{background:var(--surface-2);padding:.9rem 1rem}.evidence-none{color:var(--muted);margin:0;font-size:.82rem}.evidence{grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:.75rem;display:grid}.evidence-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r);border-left-width:3px;padding:.7rem .85rem}.evidence-card--ok{border-left-color:var(--success)}.evidence-card--warn{border-left-color:var(--warn)}.evidence-card--bad{border-left-color:var(--danger)}.evidence-head{justify-content:space-between;align-items:center;gap:.5rem;margin-bottom:.35rem;font-size:.85rem;display:flex}.evidence-verdict{color:var(--ink-soft);margin:0 0 .55rem;font-size:.82rem;line-height:1.35}.evidence-stats{gap:1.1rem;margin:0 0 .5rem;display:flex}.evidence-stats div{flex-direction:column;display:flex}.evidence-stats dt{text-transform:uppercase;letter-spacing:.04em;color:var(--faint);font-size:.68rem}.evidence-stats dd{margin:0;font-size:.95rem}.evidence-headers{color:var(--muted);word-break:break-word;margin:0;font-size:.72rem;line-height:1.4}.lead-card{border:1px solid var(--accent-tint-2);border-left:3px solid var(--accent);border-radius:var(--r);background:var(--accent-tint);color:var(--ink);grid-template-columns:1fr auto;grid-template-areas:"head cta""body cta";align-items:center;gap:.35rem 1rem;margin-bottom:1.5rem;padding:1rem 1.25rem;transition:background .12s,border-color .12s;display:grid}.lead-card:hover{background:var(--accent-tint-2);text-decoration:none}.lead-card-head{grid-area:head;align-items:center;gap:.6rem;display:flex}.lead-card-body{flex-direction:column;grid-area:body;gap:.1rem;display:flex}.lead-card-name{font-family:var(--font-display);color:var(--ink);font-size:1.05rem;font-weight:600}.lead-card-meta{color:var(--ink-soft);font-size:.85rem}.lead-card-cta{color:var(--accent);white-space:nowrap;grid-area:cta;font-size:.85rem;font-weight:600}.takeover-banner{border:1px solid var(--accent-tint-2);border-left:3px solid var(--accent);border-radius:var(--r-sm);background:var(--accent-tint);color:var(--accent);align-items:center;gap:.55rem;margin-bottom:1.5rem;padding:.7rem 1rem;font-size:.85rem;font-weight:500;display:flex}.takeover-dot{background:var(--accent);border-radius:50%;flex-shrink:0;width:.5rem;height:.5rem;animation:1.6s ease-in-out infinite pulse}@keyframes pulse{0%,to{opacity:1}50%{opacity:.35}}@media (prefers-reduced-motion:reduce){.takeover-dot{animation:none}}.thread-wrap{max-width:1000px;margin:0 auto}.thread{flex-direction:column;gap:.85rem;display:flex}.turn{flex-direction:column;max-width:74%;display:flex}.turn--user{align-self:flex-start;align-items:flex-start}.turn--assistant{align-self:flex-end;align-items:flex-end}.turn-role{text-transform:uppercase;letter-spacing:.1em;color:var(--faint);margin:0 .35rem .28rem;font-size:.64rem;font-weight:700}.bubble{border-radius:var(--r);white-space:pre-wrap;word-break:break-word;border:1px solid var(--border);padding:.7rem .95rem;font-size:.9rem;line-height:1.55}.turn--user .bubble{background:var(--surface);border-bottom-left-radius:4px}.turn--assistant .bubble{background:var(--accent);color:var(--accent-ink);border-color:var(--accent);border-bottom-right-radius:4px}.turn--human .bubble{background:var(--surface);color:var(--ink);border-color:var(--accent);box-shadow:inset 0 0 0 1px var(--accent)}.turn--human .turn-role{color:var(--accent)}.composer{border-top:1px solid var(--border);align-items:flex-end;gap:.6rem;margin-top:1.25rem;padding-top:1.25rem;display:flex}.composer-input{resize:vertical;flex:1;min-height:2.75rem}.composer .btn{flex-shrink:0}.page:has(.convo){max-width:none;height:100dvh;padding:0;overflow:hidden}.convo{flex-direction:column;height:100dvh;min-height:0;display:flex}.convo-head{background:var(--canvas);border-bottom:1px solid var(--border);flex-shrink:0;padding:1.5rem 2.5rem 1rem}.convo-head .back{margin-bottom:.6rem}.convo-head .page-head{margin-bottom:0}.convo-head .takeover-banner{margin:.9rem 0 0}.convo-scroll{flex:1;min-height:0;padding:1.75rem 2.5rem;overflow-y:auto}.convo-inner{max-width:1000px;margin:0 auto}.convo-foot{background:var(--surface);border-top:1px solid var(--border);flex-shrink:0;padding:1rem 2.5rem 1.25rem}.convo-foot .composer{border-top:none;margin-top:0;padding-top:0}.kb-create{margin-bottom:1.25rem}.kb-toolbar{flex-wrap:wrap;align-items:center;gap:.75rem;margin-bottom:1.1rem;display:flex}.kb-search{flex:260px;min-width:0}.kb-search input{width:100%;font:inherit;color:var(--ink);background:var(--surface);border:1px solid var(--border);border-radius:var(--r);padding:.5rem .8rem;font-size:.88rem}.kb-search input:focus-visible{border-color:var(--border-strong);box-shadow:0 0 0 3px var(--accent-tint);outline:none}.kb-search input::placeholder{color:var(--faint)}.seg{background:var(--surface-2);border:1px solid var(--border);border-radius:var(--r-pill);flex-wrap:wrap;gap:.15rem;max-width:100%;padding:.15rem;display:inline-flex}.seg-btn{font:inherit;color:var(--muted);border-radius:var(--r-pill);cursor:pointer;white-space:nowrap;background:0 0;border:none;padding:.32rem .8rem;font-size:.8rem}.seg-btn:hover{color:var(--ink)}.seg-btn.is-active{background:var(--surface);color:var(--ink);box-shadow:var(--shadow-sm)}.faq-list{flex-direction:column;gap:.85rem;display:flex}.faq{border:1px solid var(--border);border-radius:var(--r);background:var(--surface);box-shadow:var(--shadow-sm);padding:1.15rem 1.35rem;transition:border-color .15s,box-shadow .15s}.faq:hover{border-color:var(--border-strong)}.faq.is-disabled{opacity:.72;border-left:3px solid var(--border-strong)}.faq-head{justify-content:space-between;align-items:flex-start;gap:1rem;display:flex}.faq-body{min-width:0}.faq-a.is-clamped{-webkit-line-clamp:3;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.faq-more{margin:-.35rem 0 .7rem}.tag-btn{cursor:pointer;font-family:inherit}.tag-btn:hover{border-color:var(--border-strong);color:var(--ink)}.field-hint{color:var(--muted);margin:.3rem 0 0;font-size:.76rem}.switch{color:var(--ink-soft);cursor:pointer;align-items:center;gap:.5rem;margin-bottom:1rem;font-size:.86rem;display:inline-flex}.switch input{width:.95rem;height:.95rem;accent-color:var(--accent);cursor:pointer}.faq-q{font-family:var(--font-display);color:var(--ink);margin:0 0 .4rem;font-size:1rem;font-weight:600}.faq-a{white-space:pre-wrap;color:var(--ink-soft);margin:0 0 .7rem;font-size:.89rem}.faq-tags{flex-wrap:wrap;gap:.4rem;margin-bottom:.7rem;display:flex}.faq-foot{color:var(--muted);align-items:center;gap:.6rem;font-size:.76rem;display:flex}.faq-actions{flex-shrink:0;gap:.35rem;display:flex}@media (max-width:820px){.app{grid-template-columns:1fr}.sidebar{border-right:none;border-bottom:1px solid var(--border);flex-flow:wrap;align-items:center;gap:.75rem 1rem;height:auto;padding:.85rem 1rem;position:static}.brand{margin-right:auto;padding:0}.nav{flex-flow:wrap;gap:.25rem}.nav-label,.nav-ico{display:none}.sidebar-foot{border-top:none;flex-direction:row;align-items:center;gap:.75rem;margin-top:0;padding-top:0}.user-chip{display:none}.page{padding:1.75rem 1.25rem 3rem}.page-title{font-size:1.6rem}.turn{max-width:88%}}.seg-count{color:var(--faint);font-family:var(--font-mono);margin-left:.25rem;font-size:.72rem}.seg-btn.is-active .seg-count{color:var(--muted)}.review-summary{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--shadow-sm);grid-template-columns:minmax(0,1.35fr) minmax(0,1fr);align-items:center;gap:1.25rem;margin-bottom:1.25rem;padding:1.1rem 1.25rem;display:grid}@media (max-width:900px){.review-summary{grid-template-columns:1fr}}.stat-row{grid-template-columns:repeat(4,minmax(0,1fr));gap:.5rem;display:grid}.stat{flex-direction:column;gap:.15rem;display:flex}.stat-num{color:var(--ink);letter-spacing:-.02em;font-size:1.6rem;line-height:1.1}.stat-label{color:var(--muted);font-size:.75rem}.dist{flex-direction:column;gap:.28rem;display:flex}.dist-row{grid-template-columns:1.6rem 1fr 1.6rem;align-items:center;gap:.5rem;font-size:.75rem;display:grid}.dist-star{color:var(--muted)}.dist-track{background:var(--surface-2);border-radius:var(--r-pill);height:7px;overflow:hidden}.dist-fill{background:var(--accent);border-radius:var(--r-pill);height:100%;transition:width .3s;display:block}.dist-fill--low{background:var(--danger)}.dist-count{color:var(--muted);text-align:right}.delivery{gap:.3rem;display:inline-flex}.guest-name{color:var(--ink);display:block}.guest-contact{color:var(--muted);font-size:.72rem;display:block}.stars{color:var(--ink);letter-spacing:.06em;white-space:nowrap}.stars--low{color:var(--danger)}.feedback{max-width:46ch;color:var(--ink-soft);display:block}tr.is-low td:first-child{box-shadow:inset 3px 0 0 var(--danger)}.faint{color:var(--muted)}@media (prefers-reduced-motion:reduce){.dist-fill{transition:none}}.reviews-table td.col-feedback{white-space:normal}.reviews-table th:last-child{width:100%}.decisions-table td.col-prose{white-space:normal;min-width:10rem;max-width:24rem}.decisions-table td{vertical-align:top}.reviews-table .delivery .pill{text-transform:none;gap:.25rem}.nav-group{display:contents}.nav-group+.nav-group .nav-label{margin-top:1.1rem}.mirror-toolbar{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:.75rem;margin-bottom:.9rem;display:flex}.mirror-toolbar .kb-search{flex:18rem;max-width:26rem}td.nowrap{white-space:nowrap}.clash-note{font-size:.72rem;display:block}.veh-grid{grid-template-columns:repeat(auto-fill,minmax(min(100%,21rem),1fr));gap:1rem;display:grid}.veh{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--shadow-sm);flex-direction:column;display:flex;overflow:hidden}.veh--gap{border-color:var(--border-strong);box-shadow:inset 0 3px 0 var(--warn), var(--shadow-sm)}.veh-media{background:var(--surface-2)}.veh-media img{aspect-ratio:16/10;object-fit:cover;width:100%;height:auto;display:block}.veh-noimg{aspect-ratio:16/10;color:var(--faint);place-items:center;font-size:.8rem;display:grid}.veh-body{flex-direction:column;gap:.55rem;padding:.9rem 1rem 1rem;display:flex}.veh-head{justify-content:space-between;align-items:flex-start;gap:.6rem;display:flex}.veh-model{font-family:var(--font-display);color:var(--ink);margin:0;font-size:1.02rem;font-weight:600;line-height:1.25}.veh-sources{flex-direction:column;flex-shrink:0;gap:.25rem;display:flex}.veh-sources .pill{text-transform:none;gap:.25rem;font-size:.68rem}.veh-meta{color:var(--muted);margin:0;font-size:.8rem}.veh-gap{margin:0;font-size:.78rem;line-height:1.45}.rates{border-top:1px solid var(--border);grid-template-columns:repeat(auto-fit,minmax(4.6rem,1fr));gap:.4rem .6rem;margin:.15rem 0 0;padding-top:.6rem;display:grid}.rate dt{text-transform:uppercase;letter-spacing:.07em;color:var(--faint);font-size:.66rem}.rate dd{color:var(--ink);margin:0;font-size:.85rem}.veh-foot{border-top:1px solid var(--border);justify-content:space-between;align-items:center;gap:.6rem;padding-top:.6rem;font-size:.76rem;display:flex}.mirror-table th,.mirror-table td{padding-left:.72rem;padding-right:.72rem}.guide-list{flex-direction:column;gap:.6rem;display:flex}.guide{background:var(--surface);border:1px solid var(--border);border-radius:var(--r);box-shadow:var(--shadow-sm);overflow:hidden}.guide--off{border-style:dashed}.guide-toggle{width:100%;font:inherit;color:inherit;text-align:left;cursor:pointer;background:0 0;border:0;align-items:center;gap:.75rem;padding:.8rem 1rem;display:flex}.guide-toggle:hover{background:var(--surface-2)}.guide-model{font-family:var(--font-display);color:var(--ink);font-size:1rem;font-weight:600}.guide-state{flex-wrap:wrap;gap:.3rem;margin-left:auto;display:flex}.guide-state .pill{text-transform:none;gap:.25rem}.guide-chevron{color:var(--faint);font-size:.6rem}.guide-body{border-top:1px solid var(--border);flex-direction:column;gap:.85rem;padding:.25rem 1rem 1rem;display:flex}.guide-body .field{flex-direction:column;gap:.35rem;display:flex}.guide-heading{border:0;border-bottom:1px solid var(--border);width:100%;color:var(--ink);font:600 .82rem/1.4 var(--font-sans);letter-spacing:.01em;background:0 0;padding:.3rem 0}.guide-heading:focus-visible{outline:2px solid var(--accent);outline-offset:3px;border-bottom-color:var(--accent)}.guide-heading:focus:not(:focus-visible){border-bottom-color:var(--accent);outline:none}.guide-heading::placeholder{color:var(--faint);font-weight:400}.guide-body textarea{resize:none;border:1px solid var(--border);border-radius:var(--r-sm);width:100%;min-height:3.4rem;color:inherit;font:inherit;background:0 0;padding:.6rem .7rem;font-size:.875rem;overflow:hidden}.guide-body .form-actions{flex-wrap:wrap;justify-content:flex-end;gap:.5rem;display:flex}.guide-profile{border:1px solid var(--border);background:var(--surface-2,transparent);border-radius:.5rem;flex-direction:column;gap:.85rem;padding:.85rem;display:flex}.guide-profile .field{flex-direction:column;gap:.35rem;display:flex}.kb-hits{flex-direction:column;gap:.4rem;margin:.75rem 0 0;padding-left:1.25rem;display:flex}.kb-hits li{line-height:1.45}.picker{border:1px solid var(--border-strong);border-radius:var(--r-lg);background:var(--surface);width:min(30rem,100vw - 2rem);max-height:min(32rem,100vh - 4rem);color:var(--ink);box-shadow:var(--shadow);flex-direction:column;padding:0;display:flex;overflow:hidden}.picker::backdrop{background:#0000006b}.picker-head{border-bottom:1px solid var(--border);justify-content:space-between;align-items:baseline;gap:1rem;padding:1rem 1.1rem .75rem;display:flex}.picker-head h2{font-family:var(--font-display);margin:0;font-size:1.05rem;font-weight:600}.picker-search{flex:none;margin:.75rem 1.1rem 0}.picker-list{flex:auto;min-height:0;margin:0;padding:.5rem;list-style:none;overflow-y:auto}.picker-item{border-radius:var(--r-sm);width:100%;font:inherit;color:inherit;text-align:left;cursor:pointer;background:0 0;border:0;justify-content:space-between;align-items:center;gap:1rem;padding:.6rem .7rem;display:flex}.picker-item:hover:not([disabled]){background:var(--surface-2)}.picker-item[disabled]{opacity:.55;cursor:not-allowed}.picker-add{color:var(--muted);opacity:0;font-size:.78rem}.picker-item:hover .picker-add,.picker-item:focus-visible .picker-add,.picker-item[disabled] .picker-add{opacity:1}.picker-empty{color:var(--muted);margin:0;padding:1.1rem;font-size:.85rem}.board-col--inquiry{--lane:var(--border-strong)}.board-col--prospect{--lane:var(--accent)}.board-col--selling{--lane:var(--warn)}.board-col--booked{--lane:var(--success)}.board-col--after{--lane:var(--muted)}.board-col--lost{--lane:var(--faint)}.board{scroll-snap-type:x proximity;align-items:flex-start;gap:.85rem;padding:.25rem .1rem 1.25rem;display:flex;overflow-x:auto}.board-col{scroll-snap-align:start;background:var(--surface-2);border:1px solid var(--border);border-top:3px solid var(--lane,var(--border-strong));border-radius:var(--r);flex-direction:column;flex:0 0 16.5rem;gap:.15rem;padding:.75rem .65rem .65rem;display:flex}.board-col--skeleton{gap:.6rem}.board-col--lost{background:color-mix(in srgb, var(--surface-2) 70%, transparent)}.board-col-head{justify-content:space-between;align-items:center;gap:.5rem;padding:0 .2rem;display:flex}.board-col-title{font-family:var(--font-display);color:var(--ink);font-size:1rem;font-weight:500}.board-col-count{font-family:var(--font-mono);color:var(--lane,var(--muted));background:var(--surface);border:1px solid var(--border);border-radius:var(--r-pill);text-align:center;min-width:1.6rem;padding:.05rem .5rem;font-size:.72rem;font-weight:600}.board-col-hint{color:var(--muted);margin:0 .2rem .5rem;font-size:.74rem}.board-col-body{flex-direction:column;gap:.5rem;display:flex}.board-col-empty{color:var(--faint);text-align:center;border:1px dashed var(--border-strong);border-radius:var(--r-sm);margin:0;padding:1.1rem 0;font-size:.78rem}.lead-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-sm);box-shadow:var(--shadow-sm);color:var(--ink);flex-direction:column;gap:.4rem;padding:.7rem .75rem;transition:border-color .12s,box-shadow .12s,transform .12s;display:flex}.lead-card:hover{border-color:var(--border-strong);box-shadow:var(--shadow);text-decoration:none;transform:translateY(-1px)}.lead-card--attention{border-left:3px solid var(--danger)}.lead-card-top{justify-content:space-between;align-items:center;gap:.5rem;display:flex}.lead-card-name{text-overflow:ellipsis;white-space:nowrap;font-size:.88rem;font-weight:600;overflow:hidden}.lead-card-trip{color:var(--ink-soft);font-size:.78rem}.lead-card-quote{color:var(--ink-soft);-webkit-line-clamp:3;-webkit-box-orient:vertical;font-size:.8rem;font-style:italic;display:-webkit-box;overflow:hidden}.lead-card-tags{flex-wrap:wrap;gap:.3rem;display:flex}.lead-card-foot{color:var(--muted);flex-wrap:wrap;align-items:center;gap:.4rem;font-size:.72rem;display:flex}.tag--returning{color:var(--success);background:var(--success-tint);border-color:color-mix(in srgb, var(--success) 25%, transparent);font-weight:600}.avatar{background:var(--accent);width:1.55rem;height:1.55rem;color:var(--accent-ink);letter-spacing:.02em;border-radius:50%;flex-shrink:0;place-items:center;font-size:.62rem;font-weight:700;display:inline-grid}@media (prefers-reduced-motion:reduce){.lead-card{transition:none}.lead-card:hover{transform:none}}.stepper{gap:0;margin:0 0 1rem;padding:.25rem 0 .5rem;list-style:none;display:flex;overflow-x:auto}.step{--lane:var(--border-strong);text-align:center;color:var(--faint);flex-direction:column;flex:1 0 5.6rem;align-items:center;gap:.4rem;font-size:.7rem;display:flex;position:relative}.step:before{content:"";background:var(--border);width:100%;height:2px;position:absolute;top:.45rem;right:50%}.step:first-child:before{display:none}.step-dot{z-index:1;background:var(--surface);border:2px solid var(--border-strong);border-radius:50%;width:.9rem;height:.9rem;position:relative}.step--done{color:var(--ink-soft)}.step--done:before{background:var(--lane)}.step--done .step-dot{background:var(--lane);border-color:var(--lane)}.step--current{color:var(--ink);font-weight:600}.step--current .step-dot{border-color:var(--lane);box-shadow:0 0 0 4px color-mix(in srgb, var(--lane) 22%, transparent)}.step--prospect{--lane:var(--accent)}.step--selling{--lane:var(--warn)}.step--booked{--lane:var(--success)}.step--after{--lane:var(--muted)}.stage-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:.75rem;margin-bottom:1rem;display:flex}.stage-reason{color:var(--ink-soft);margin:0;font-size:.85rem}.stage-actions{flex-wrap:wrap;align-items:center;gap:.5rem;display:flex}.stage-lost{flex-wrap:wrap;align-items:flex-end;gap:.5rem;margin-top:.85rem;display:flex}.stage-lost .field{flex:16rem;margin:0}.crm-grid{grid-template-columns:minmax(0,1fr) minmax(0,1.4fr);gap:1.5rem;margin-bottom:1.5rem;display:grid}@media (max-width:900px){.crm-grid{grid-template-columns:1fr}}.timeline{flex-direction:column;margin:0;padding:0;list-style:none;display:flex}.timeline-item{grid-template-columns:1.6rem minmax(0,1fr);gap:.6rem;padding-bottom:1rem;display:grid;position:relative}.timeline-item:not(:last-child):after{content:"";background:var(--border);width:1px;position:absolute;top:1.6rem;bottom:0;left:.75rem}.timeline-ico{background:var(--surface-2);border:1px solid var(--border);width:1.6rem;height:1.6rem;color:var(--muted);border-radius:50%;place-items:center;font-size:.72rem;display:grid}.timeline-item--stage .timeline-ico{background:var(--accent-tint);color:var(--accent)}.timeline-item--note .timeline-ico{background:var(--warn-tint);color:var(--warn)}.timeline-title{color:var(--ink);font-size:.84rem;font-weight:600}.timeline-text{color:var(--ink-soft);white-space:pre-wrap;margin:.1rem 0 0;font-size:.83rem}.timeline-meta{color:var(--muted);margin-top:.15rem;font-size:.72rem}